Why the New Car Department Will Never Be the ...

Are you unknowingly leaking six figures a year through your service lane?In this episode, I sat down with Mark Queen, Founder and CEO of Skaivision, for one of the most practical, eye-opening conversations we’ve had about dealership acquisition strategy and fixed ops performance. ...  Show more

Most people come to NADA looking for the thing that’s going to “save” their year.A new tool.A new strategy.A new shortcut.But here’s what hit me after sitting down with Inga Maurer, McKinsey Senior Partner at the Encore in Vegas…The optimism is still here.The math is not.Inga and ...  Show more

Disclaimer: This video is intended solely for educational purposes and opinions shared by the guest are his personal views. We do not seek to defame or harm any person/brand/product/country mentioned in the video. Our goal is to provide information to help audience make inform ...

Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those ins ...

Here is another solo episode, especially for those who are selling innovations. You see, selling innovative products may be hard because customers are not familiar with them yet. In the context of sales, this means the feeling of unfamiliarity carries a feeling of risk, and custo ...  Show more

In this episode of Service Drive Revolution, Chris Collins and Christian Lafferty dive into strategies for achieving incredible Customer Satisfaction Index (CSI) scores in your service department. They break down key techniques for building a customer-first culture, from proactiv ...  Show more