Is the ticket industry broken?

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Taylor Swift’s “Eras Tour” has shattered records, crashed websites and broken the hearts of fans vying for tickets. The BBC’s Sam Gruet says AI could help fans purchase tickets for a fair price and without the risk of fraud. 

Buying concert tickets used to be easy…you show a show you wanted to see, went down to the box office, plunked down some cash and in exchange were given a couple of stiff pieces of paper with some words on them… When it came time for the show, you presented those pieces of pape ...  Show more

Taylor Swift's Eras tour has taken over the globe and getting your hands on a ticket has become a hot commodity, with general sale tickets being released in Australia on Friday.

The pop superstar has become the second richest self-made woman in music after Rihanna and t ...

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