Is the ticket industry broken?

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The touring business saw record revenue in 2023 and major tours made news, but fans still struggle with ticket prices and access — and political leaders are watching. Guest: Ben Sisario. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. You can also subscr ...  Show more

Taylor Swift’s “Eras Tour” has shattered records, crashed websites and broken the hearts of fans vying for tickets. The BBC’s Sam Gruet says AI could help fans purchase tickets for a fair price and without the risk of fraud. 

It's a difficult time to be a Swiftie right now. After pre-sale tickets for Taylor Swift’s “Eras” tour were released on Tuesday, the rush to snag seats was wild, resulting in a record-breaking sales day for Ticketmaster. The "historically unprecedented" demand caused fans to w ...

The concert giant has long been the target of consumer complaints and artists’ ire. Recent incidents involving Taylor Swift and Bad Bunny have renewed focus on problems in the live marketplace. Guest: Ben Sisario. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and S ...  Show more