161. Do Your Homework: Know What to Say by Kn...

“Causality is this foundation that really allows us to anchor what we’re trying to do when we’re telling stories.”Storytelling doesn’t require a dramatic narrative. For behavioral scientist and former Disney Imagineer Troy Campbell, even everyday information can become a story wh ...  Show more

“We are now competing in conversation with someone’s feed.”Connecting with others requires more than knowing what to say. The signals we send through our body language, the questions we ask, and even where we position ourselves can shape how others experience a conversation. In t ...  Show more

How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in busin ...  Show more

In this lively episode, Ulrike and her guest Jane Hanson, an Emmy award-winning television journalist and coach speak about the importance of combining what you say, how you say it and how you get this in sync with your body language to communicate more impactfully on the job. Ja ...  Show more

Knowing how to get people to listen to you is an important part of leadership. But HBR contributing editor and workplace conflict expert Amy Gallo says being heard isn't about how loud you say something. It's about saying the right thing at the right time—in other words, it’s abo ...  Show more

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