Up Close with Our CEO

Bryan Gauch, Leader of BCG’s Commercial Tech Topic, explains why CRM isn’t disappearing even as agentic AI reshapes how customers are served. He argues that CRM will keep serving as the data backbone while agents take over the interface. He also lays out the cost and resourcing q ...  Afficher plus

Vlad Lukic, BCG’s global leader for tech and digital advantage, and Paul Goydan, global leader of BCG’s cost offer, explain why so many companies spend more on AI than they get back. What is the fix? They argue it isn’t simply cutting AI spend, but assigning clear ownership, cate ...  Afficher plus

Who Wants to Be a CEO? The role of the CEO is both powerful and punishing. Christine Barton, BCG’s CEO Advisory lead in North America, explores how to make the job more fulfilling. It starts with clarity of purpose, building the right leadership team, and minimizing activities th ...  Afficher plus

As CEOs work to meet the dual challenges of growing the business while responding to evolving markets, they are calling on the executive leaders underneath them for support and innovation.

In a keynote originally delivered at Gartner Supply Chain Sym ...

What does it take to get to the C-suite? Venture capitalist and former tech CEO Mike Troiano has direct experience with that journey. He takes questions from Dear HBR listeners about what to do if you’re falling off the executive track, if you’re moving up but don’t believe in th ...  Afficher plus

In today's episode of the podcast, I'm sharing a conversation between myself & the CEO of Carta, Henry Ward. We discuss leadership, the struggles of middle management, and how to be more efficient with your time in the workplace. Business owners and leaders, especially th ...