Bringing Trust and Guardrails into Developing Enterprise AI Systems - with Steve Jones of Capgemini

Bringing Trust and Guardrails into Developing...

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Closing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE

The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce attrition. In this episode, Philipp Heltewig, Chief AI Officer at NiCE, unpacks how enterprises can transition to a proa ...  Show more

Creating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie

Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear governance for grading automated workflows. In this episode, Christo Siebrits, Senior Associate and General Counsel at A ...  Show more

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