How to Handle Unwanted Conversations

Most people think hospitality is just about service. Will Guidara believes it’s about making people feel seen. In this conversation, Will and I talk about what it really means to care for people well—whether you’re leading a team, managing a business, sitting across from someone ...  Show more

Today’s episode is a little more personal than usual. I’m listening to your voicemails for the very first time and responding right there in the moment—no script, no prep, just real conversations. We talk about what it feels like when your partner can’t express emotion, how to mo ...  Show more

We spend a lot of time thinking about how to have conversations with people we care about. After all, these are the relationships that have the biggest influence in our lives. But what if we spent as much time thinking about the conversations we have with strangers? Could there b ...  Show more

Do you find yourself dreading hard conversations with your partner because they either shut down, get defensive, or turn it back on you? You’re definitely not alone!In this episode, I’ll break down why some partners withdraw, stonewall, or get reactive in conflict - and how it’s ...  Show more

This new season of How To is a collection of our favorite episodes from past seasons—a best-of series focused on slowing down, making space, and finding meaning in our hectic lives. This episode is the last in the collection and is from our fourth season, How to Talk to People. T ...  Show more

Today, you are getting research-backed strategies for handling difficult people. 

In this episode, you will dive deep into how to respond to disrespect, gaslighting, and exactly what to say when someone tries to brush off their behavior with, “I was just joking.” 

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