Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency

Aundrea Mitchell - Customer Contact Services:...

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Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership

In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field and the need fo ...

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Dr. Sarah Combs - Univ Area Communi Dev. Corp.: Getting Community Buy-In

Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discu ...

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