903. News: Starling hit with fine, Visa faces anti-trust lawsuit, and Nationwide snaps up Virgin Money

903. News: Starling hit with fine, Visa faces...

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1036. News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. Producer's note: Please note that during the Checkout.com and Spotify story, ...  Show more

1035. Insights: Six predictions that will reshape customer experience in financial services

About this episode: What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experi ...  Show more

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