Angelo J. Valletta: Concise Communication, Em...
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In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated ...
Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discu ...
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On this episode of Speaking to Influence, Donna Marie De Carolis shares why focuses on mindset vs. skills when communicating with her audience and how you can lower the risk of speaking with your own audiences. During this conversation Laura and Donna discuss how to co ...