442. The Power of NUDGES and Choice Architecture (Refreshed Episode)

442. The Power of NUDGES and Choice Architect...

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563. The Human Touch in AI

In this episode of The Brainy Business podcast, Melina Palmer welcomes Nick Glimsdahl, author of The Heart of Service, to discuss the transformative impact of AI on customer experience. As businesses increasingly turn to AI, the conversation tackles the critical question: how can ...  Show more

562. The Paradox of Choice

In this episode of The Brainy Business podcast, Melina Palmer revisits the captivating concept of the Paradox of Choice. Have you ever felt overwhelmed by options when shopping, scrolling through streaming services, or planning a vacation? This episode dives deep into why having ...  Show more

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