The Community Bank Advantage

Most banks say they're customer-centric, but very few are customer-obsessed. And that gap shows up directly in the numbers: obsessed customers are 88% likely to repurchase, and 42% have already recommended the company 5 or more times in the past year. Marbue Brown led customer ex ...  Show more

Most banks still treat lending as a point-in-time decision. Pull a score. Make a call. Wait. In today’s environment, that model limits growth and weakens earnings durability. In this episode of Banking Transformed, I speak with S. P. “Wije” Wijegoonaratna, Co-Founder and CEO of A ...  Show more

In This Episode This week, we bring you Part III of exclusive insights from Fintech Xchange ’25 at the Stena Center for Financial Technology and the University of Utah, powered by U.S. Bank. Host Jason Henrichs engages in a dynamic discussion with Jason Mikula of Fintech Business ...  Show more

About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ...  Show more

In this episode This week we had the pleasure of talking to some global thought leaders in the space of Financial Inclusion. This week we welcome onto the show Kosta Peric (@copernicc) who is the Deputy Director, Financial Services for the Poor at Bill & Melinda Gates Foundat ...  Show more

In This Episode This week on Breaking Banks host Brett King is joined by Chris Hayward, Policy Chairman of the City of London Corporation. As Political Leader of the City of London Corporation, Chris acts as a principal spokesperson and advocate for London as a global financial a ...  Show more