The Future of Resale

The Future of Resale

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Ask Imran Anything: Vanity Metrics, Creativity and Commerce, Gucci’s Future

This week, by popular demand, we are back for the third installment of Ask Me Anything, where listeners from around the world send in their most pressing questions about what is happening in the fashion business.This time, the conversation jumps off from the latest season of show ...  Show more

Who’s to Blame for Bad Customer Service?

A $15,000 mechanical bird named Molly has become an unlikely flashpoint for retail. After pop star Kelly Clarkson accused Brooklyn boutique Art of Play of treating her “like Julia Roberts’ character” in Pretty Woman, the dispute ignited a much bigger debate about customer service ...  Show more

Recommended Episodes

Why More Companies Are Getting in on the Resale Game
HBR IdeaCast

For a long time, conventional wisdom ruled that companies should avoid reselling their own products in used condition. There’s the threat of cannibalization, marketing confusion, and tricky logistics that can erase margins. But more name-brand retailers are jumping into resale, s ...  Show more

Why Sustainability is a Fashion Staple
Exchanges

One of the fastest-growing sectors in the fashion and apparel industry has been the resale market, fueled by price and environmental concerns. So what are the opportunities and challenges for retailers and investors? And how will the macro challenges facing today’s consumers affe ...  Show more

ThredUp's Anthony Marino: 'We're trying to create a business that makes money and does good'
The Glossy Podcast

As Marie Kondo has everyone rooting through their closets for the items that spark joy and consumers are becoming more conscious of sustainable buying practices, resellers like ThredUp are hitting their stride. The online secondhand marketplace is based on a model that serves bot ...  Show more

Making second-hand sexy
Business Daily

Can apps like Depop and By Rotation, which are giving new life to old clothes, help reduce the fashion industry's enormous environmental footprint?Justin Rowlatt heads to the London offices of both these online platforms. Depop's Justine Porterie explains how their clothing resal ...  Show more