Episode #113: Mark Douglas

TTEC Chief People Officer Laura Butler shares how leaders can balance humanity and technology in a rapidly changing world. Drawing on her experience leading people and culture for 54,000 global employees, Butler explores the evolving demands of leadership in the age of AI—where c ...  Show more

How do leaders build strong teams worldwide? We discuss the answers with Carol MacKinlay, Chief Human Resources Officer at Pebl (formerly Velocity Global). Her three decades of experience leading people strategies across diverse organizations gives her a unique perspective to tha ...  Show more

Why do we trust some companies and not others? Using real-world examples, digital trust advisor Marcos Aguiar decodes this make-or-break quality -- and offers seven tools to help leaders design a foundation of trust into their business ecosystems in order to achieve long-term suc ...  Show more

We live in a low-trust age, but that shouldn’t stop us from being the change the world needs. Trustworthiness and trustfulness are the foundations of a thriving work culture, and Stephen M. R. Covey has loads of practical advice for creating the environment that will enable organ ...  Show more

Rahul Guha, BCG alumnus and Managing Director and Chief Executive Officer, Thyrocare Technologies Ltd, shares the importance of mentoring and building trust as crucial factors for organizations to succeed today. He states that both key leadership lessons were picked up from his d ...  Show more

In this episode of the Change Management Podcast, Mark Jackson is joined by Henry Engelhardt, founder and former CEO of Admiral Group, to explore the powerful role of culture in organisational success. Henry reflects on Admiral’s remarkable journey from its launch in 1993 to beco ...  Show more