45. Choosing Better User Impact Metrics (feat...

Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct is exactly right. And that it's ...  Show more

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to ...  Show more

Is it really possible to measure the impact engineering teams have on a business' success? At a time when growth is challenging for many organizations and questions about productivity and effectiveness dominate industry conversations, getting it right is crucial. And although ...

In this episode of Engineering Enablement, DX CTO Laura Tacho and CEO Abi Noda break down how to measure developer productivity in the age of AI using DX’s AI Measurement Framework. Drawing on research with industry leaders, vendors, and hundreds of organizations, they explain ho ...  Show more

JJ Reynolds is the founder of Vision Labs where he helps companies measure and take action on their marketing data. 

In this episode, we discuss: 

What measures of success matter most when it comes to marketing efforts and lead conversion?  How do lawyers know which metrics they should be paying attention to, and which ones simply aren’t worth worrying about? Joining me for this conversation is Mark Graban. Mark is an au ...  Show more