Aesthetic Excellence

Aesthetic Excellence

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Fan Favorite - The First Impressions Starts with the Phone

In this episode, Heather and Alex Nottingham explains why phone skills are the foundation of a successful dental practice. They discuss converting inquiries into appointments, building rapport, creating consistent patient experiences, and how effective communication drives case a ...  Show more

Avoiding Micromanagement

Larry Guzzardo and Alex Nottingham, JD, MBA discuss how micromanagement is often driven by stress, anxiety, and a need for control. They explore practical strategies to build leadership, delegation, emotional intelligence, and trust, helping dental teams create a more empowered a ...  Show more

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