Why Are Airline Rewards So Complicated?

What is the best way to tell a climate story? This week on Zero, Akshat Rathi speaks with Booker Prize-winning novelist George Saunders. His new novel Vigil is an exploration of guilt, told on the deathbed of an oil executive haunted by ghosts. Rathi asks Saunders what he learned ...  Show more

When the Seattle Seahawks take on the New England Patriots on Sunday, more than $2.6 billion in wagers will be on the line. A growing share — $800 million — will come through prediction markets like Kalshi and Polymarket that are transforming how sports betting works in the US. O ...  Show more

Australia correspondent Peter Ryan speaks to Lisa Owen about how airlines that unreasonably cancel or delay flights are coming under greater scrutiny to provide a better deal for jilted travelers. The pressure comes after rising anger and frustration from travelers who are tired ...  Show more

The fumes are often described as smelling like “dirty socks ” – and they’re seeping into airplane air, sickening some passengers and crew. So-called “fume events” have been a known problem in the airline industry for decades. But a new WSJ analysis shows they’re becoming more com ...  Show more

Is this the craziest non-pandemic summer travel season ever? The Points Guy’s Brian Kelly joins Rapid Response to talk about how Boeing’s safety issues are impacting flying habits, the CrowdStrike outage and Delta’s response, Southwest’s major pivot, and more. Plus: the airlin ...

Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, ...