927. News: WhatsApp Pay fully rolls out in In...

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1058. News: Revolut’s $200bn ambition, TikTok’s creator card, and Lloyds digitises homebuying

About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Lesia Kupriienko - Industry Lead, Finance at AppsFlyer ... Show more

. 57min 33sec

1057. Insights: From inertia to advocacy: Rethinking customer loyalty in fintech

About this episode: What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switc ... Show more

. 52min 17sec

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