519: Bain & Company's Partner Rob Markey on Customer Strategy, Customer Loyalty and Retention (Strategy Skills classics)

519: Bain & Company's Partner Rob Markey on C...

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662: Customer Strategy in the Age of AI with Mark Abraham, BCG's Personalization Lead (Strategy Skills classics)

For this episode, let's revisit a strategy skills classic interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI, Mark Abraham. In this episode, we explore the rise of personalization through digital tools and AI, and how companies and organizati ...  Show more

661: The Science of Sustainable Performance with Award Winning Science Writer Elizabeth Svoboda

Elizabeth Svoboda, award-winning science writer and author of The Art of Pacing, examines a question that sits at the center of many successful careers: how to sustain high performance without exhausting the very resources that make meaningful work possible. Drawing on research, ...  Show more

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