A Blueprint for AI-Driven Process Optimizatio...

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑nativ ...  Show more

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer ...  Show more

Austin Campbell, Managing Partner at Zero Knowledge Consulting, and Adam Zarazinski, CEO at Inca Digital, explore the Genius Bill and its potential to revolutionize the stablecoin landscape. They discuss the many changes with the current government, including regulations and comp ...  Show more

In this episode of the Data Science Salon Podcast, we sit down with Sasibhushan Rao Chanthati, AVP and Senior Software Engineer at T. Rowe Price, where he’s building the future of finance through intelligent, scalable technologies. Sasi specializes in creating secure digital ecos ...  Show more

Vivek Kumar, Director Of CX Innovation & Strategy, Oracle Corporation, discusses the integration of generative AI into enterprise solutions, with a focus on its transformative impact on customer experience and CRM systems. He highlights Oracle's decade-long journey w ...

In this episode of the Data Science Salon Podcast, we are joined by Praveena Dhanalakota, the Founder & CEO of Soopra.ai, a San Francisco-based startup that is revolutionizing industries with AI-driven solutions. Praveena is an AI expert, tech evangelist, and a passionate advocat ...  Show more