Love, trust and marketing in the age of AI | ...

What do radio personality Ira Glass, New York City mayor Zohran Mamdani, and your host Chris Duffy have in common? They all have practiced an unexpected skill that makes them more human—improv comedy. And they learned it from master improv teacher Rick Andrews. Rick joins Chris t ...  Show more

Over the course of hundreds of scuba dives, marine biologist Ayana Elizabeth Johnson fell in love -- with a fish. In this ode to parrotfish, she shares five reasons why these creatures are simply amazing (from their ability to poop white sand to make colorful "wardrobe changes") ...  Show more

As AI chatbots become more personal and proactive, the line between tool and companion is beginning to blur, with some users even professing love for their digital aides, says business consultant Amaryllis Liampoti. She presents three foundational principles for how brands can ha ...  Show more

Humans are building meaningful relationships with AI chatbots. What will the consequences be? Learn more about your ad choices. Visit megaphone.fm/adchoices 

Thanks to advances in AI, chatbots can act as personalized therapists, companions, and romantic partners. The apps offering these services have been downloaded millions of times. If these relationships relieve stress and make us feel better, does it matter that they're not "real" ...  Show more

Chatbots are a hot topic, but it's just the tip of the iceberg in terms of the broader evolution of the customer experience. This week we're joined by Suhas Uliyar, VP of Digital Assistant AI & Integration at Oracle. Suhas breaks down key areas of user experience change, and how ...  Show more