Why don’t companies want you to repair your s...

Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at ...  Show more

Have you ever left a meeting thinking: everyone talked, but nothing was achieved? Chances are that people were listening to each other, just not in the same way. Listening experts Maegan Stephens and Nicole Lowenbraun unpack the four different ways to listen, sharing a practical ...  Show more

Do you have a great product that people need, but for some reason people aren't buying it? This is a common problem when you're just starting out or launching a new product. When customers are confused about the problem your product solves or it sounds too complicated to buy o ...

If you're in business and avoiding technology, you're in trouble. In this episode, I dive into why contractors—especially roofers—need to stop resisting tech and embrace the tools that will keep them competitive.

I break down:✅ The brutal truth about technology i ...

Many companies make money by selling goods that need to be constantly replaced; think fast fashion, or tech devices that come out in new versions each year. But according to Vijay Govindarajan, professor at Dartmouth's Tuck School of Business, smart organizations are increasingly ...  Show more

After a rollercoaster year in his appliance repair business, John Schooler returns with scars, wisdom, and optimism. 

Topics in John’s interview: