How to help your team build trust

Southwest has long been a beloved, low-cost airline with free checked bags, minimal fees, and one class of seating that made flying feel simple and fair. But recent reversals of those policies, in favor of the bottom line, have left both customers and employees feeling betrayed. ...  Show more

When it comes to many jobs—think food service and frontline retail—conditions can be miserable and demoralizing. But it doesn’t have to be that way. In this episode, Anne and Frances call in MIT professor Zeynep Ton, author of The Good Job Strategy and founder of The Good Jobs In ...  Show more

Lisa Blumenfeld on Building Stronger Teams Join John Golden as he interviews Lisa Blumenfeld about fostering curiosity and communication in organizations. Lisa explains how leaders can encourage authentic conversations, deliver constructive feedback, and create diverse career pat ...  Show more

Lulu Cheng Meservey is one of the sharpest minds in communications and strategy. She has helped some of the best leaders through their hardest moments. We talk about why trust and conviction are contagious, how to win attention in a noisy world, and how to handle attacks without ...  Show more

What does it take to manage a high-performance team in a constantly evolving work environment? John Golden sits down with Joris Merks Benjaminsen to discuss leadership flexibility, the power of positive feedback, and the shift from rigid hierarchies to matrixed organizations. The ...  Show more

This is an episode of Fixable, another podcast from the TED Audio Collective. Sometimes the only way to win is by finding the courage to lose. This week on Fixable, Anne and Frances want you to “dare to be bad” in order to free up capacity to excel at more important things. They ...  Show more