Hostile Client or Customer Calls: Diffusion &...

In this episode, Rob distills the key principles behind every successful negotiation—pace, curiosity, and composure—along with common business-English pitfalls that can accidentally signal agreement.00:00 High Stakes Setup01:01 Inside The Boardroom03:03 The Lowball Offer03:59 Eme ...  Show more

This episode teaches three core survival phrases and shares communication protocols for global teams: soften bad news, pair issues with action plans, use collaborative phrasing, manage tone, and avoid overly directive words like “must” and “should.”00:00 Deal on the Line02:21 Del ...  Show more

Send us Fan MailDeciding whether to work overtime is often a challenging decision to make, and speaking in English about it can make it harder! Today let's talk about overtime, the vocabulary that we can use to discuss it, how we get paid for overtime, and the phrases and grammar ...  Show more

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Take our free English fluency quiz. Find out if your level is B1, B2, or C1. Do you love Business English? Try our other podcasts: All Ears English Podcast: We focus on Connection NOT Perfection when it comes to learning English. This podcast is perfect for listeners at the inter ...  Show more

Get an exclusive 15% discount on Saily data plans! Use code aee at checkout. Download Saily app or go to https://saily.com/aee Take our free English fluency quiz. Find out if your level is B1, B2, or C1. Do you love Business English? Try our other podcasts: All Ears English Podc ...  Show more