Debunking Team Myths

Debunking Team Myths

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Objections vs Rejection

Shelly VanEpps and Alex Nottingham JD MBA discuss how patient objections aren’t rejection but opportunities to connect. By addressing concerns like cost, time, fear, and trust with empathy and strong communication, dental teams can improve case acceptance and deliver better patie ...  Show more

Culture Conversations

Robyn Reis, Director of All-Star’s Hiring Service, and Alex Nottingham JD MBA explore building intentional workplace culture in dental practices, emphasizing “culture by design,” behavior-based expectations, and effective communication to align teams, improve performance, and sup ...  Show more

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