How to Talk so People Understand You

How to Talk so People Understand You

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The Three Elements of Effective Delegation

With her company on the brink of disaster, a leader hungrily tackles the art of delegation, learning three models on the way. The episode frames delegation as being primarily about getting your people ready.To get people ready, screen each delegated task against three filters:Ski ...  Show more

Managing Emotions

A chief officer finds himself repeatedly triggered by a peer. Afraid he’s going to say or do something he’ll regret, he asks his coach for tools.Three categories of self-regulation tools:PhysicalInternalExternalA visual tool with specific tools in each category is in our Tool bin ...  Show more

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