Expansive Listening in Action: Episode 235

If you’ve ever wondered why a client isn’t doing what they say they want to do—and you’re tempted to label it as resistance—this episode is for you. Elena introduces the Gaps Framework, a transformational tool for identifying learning needs and understanding client behavior. You’ ...  عرض المزيد

What do you do when your client looks at data and shuts down? Or gets defensive? Or spirals into blame? In this episode, Elena explores how to coach through tough data conversations with empathy, clarity, and courage—so that data becomes a tool for growth, not shame.Keep learning ...  عرض المزيد

In this episode of Confident Business English, I provide you with strategies to help you feel more confident when unexpectedly asked to speak in English during meetings. I share 3 practical frameworks to effectively structure responses. I also emphasize the importance of buying t ...  عرض المزيد

Welcome back to a brand new season of Confident Business English. I wanted to kick off focusing on one of the things you told me you love about the podcast - content you can actually use in real life at work. In this episode I've selected 3 phrases you can try in your next meetin ...  عرض المزيد

The podcast will be on hiatus for a while. Claire and Kacy recommend 6 of their favorite episodes. Links to Episodes and Archive:Episode 13: 60 Minutes or 60 Seconds, Maximizing Your Time with Writing ResourcesEpisode 18: Student Q&AEpisodes 34 (Taking Care of Yourself with Mindf ...  عرض المزيد

AI is a hot topic as it has suddenly taken over the internet. Is it good, or is it bad? Practice your English listening while we discuss our opinions! --- Support the podcast and get FULL transcripts for every episode: https://www.patreon.com/thatmakessensei Get the downloadable ...  عرض المزيد