Driving Multi-Modal Retail and Healthcare CX - with Brett Kiley of CVS Health

Driving Multi-Modal Retail and Healthcare CX ...

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Risk and Cost Governance for AI Agents in Regulated Institutions - with Shahir Daya of Zafin

As AI agents move from pilots into live financial workflows, most institutions still can't answer a basic question: who authorized this action, and what evidence backs it up? In this episode, Shahir Daya, Chief Product & Technology Officer at Zafin, examines why uniform governanc ...  Show more

Turning Manual Manufacturing Variability into Data‑Driven Control – with Sebastian Dykas of Smith+Nephew

A persistent gap remains between what modern manufacturing technology makes possible and how day‑to‑day work is still executed, with paper workflows, limited machine visibility, and siloed data preventing real operational control. In this episode, Sebastian Dykas, Director of Man ...  Show more

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