Driving Multi-Modal Retail and Healthcare CX ...

Customer-facing AI agents often stall between pilot and production, held back by governance overhead and run costs that break the business case. In this episode, Yogesh Bhagat, Vice President of Digital and Technology at CVS Health, explains how autonomous agents earn the right t ...  Show more

Retiring workers can take operational knowledge with them, while difficult-to-use enterprise systems leave other information underused. In this episode, Vaibhav Kumar, Global Chief Technology Officer at IFS, joins Emerj's Eysan Yazici to examine how conversational AI could help i ...  Show more

This time on the Product Thinking Podcast, Melissa Perri is joined by BJ Boyle, Chief Product Officer at PointClickCare, to discuss the critical intersection of healthcare technology and product management. With over two decades of experience in the health tech space, BJ shares i ...  Show more

In this virtual podcast with Bayer, GaryVee shares his perspective on how AI, data, and shifting consumer attention are reshaping the future of healthcare and business. He discusses why brand and trust matter more than ever, how large organizations can stay innovative, and what l ...  Show more

Roland Gossage discusses ways to use Artificial Intelligence in retail and how hyper-personalization can improve customer experience and sales performance. Roland is CEO of GroupBy, the devel ...