#236: Mark Shapiro, President and COO of TKO; President and Managing Partner of WME Group – Set clear expectations

#236: Mark Shapiro, President and COO of TKO;...

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#289: Kurt Kane, CEO, TruGreen – Fall in love with customer retention

You’re hustling to land new customers … but what if the ones you already have are quietly slipping away? Kurt Kane saw this problem on day one as CEO of TruGreen. And after years of driving transactional growth as CMO of Wendy’s, he saw the opportunity to grow TruGreen by leaning ...  Show more

#288: James “JC” Curleigh, CEO, Pelican Products – How to reframe what you sell

Most leaders think they’re in the business of selling their product. JC Curleigh thinks that’s exactly what limits your growth. And as CEO of Pelican, he’s helping the company make a profound shift: they’re not in the protective case business, they’re in the protection business. ...  Show more

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