Love, trust and marketing in the age of AI | ...

Algorithms and AI don’t show us reality, but that doesn’t stop people from treating ChatGPT and online bots as our personalized therapists, travel planners, and editors. In this episode, Sherrell is sharing two talks on how AI is changing the way we’re influenced. From shaping ou ...  Show more

Faced with the realities of current crises, it’s easy to assume our world is headed in a bleak direction. But there’s good reason to be hopeful— with developments in science and technology, a positive future is more viable than ever before. So, what if the future was awesome? Ise ...  Show more

As AI chatbots become more personal and proactive, the line between tool and companion is beginning to blur, with some users even professing love for their digital aides, says business consultant Amaryllis Liampoti. She presents three foundational principles for how brands can ha ...  Show more

The potential of new AI tools is unarguable, but the fundamental question remains: How much do you trust AI? In this episode, which originally aired as part of our Top of Mind video series, Gartner Distinguished VP Analyst Mary Mesaglio explores both our trust and distrust of dig ...  Show more

Chatbots are a hot topic, but it's just the tip of the iceberg in terms of the broader evolution of the customer experience. This week we're joined by Suhas Uliyar, VP of Digital Assistant AI & Integration at Oracle. Suhas breaks down key areas of user experience change, and how ...  Show more

AI is evolving daily, challenging businesses to adjust and adapt. Vladimir Lukic, global leader of BCG’s Tech & Digital Advantage practice, demystifies what companies need to get right when implementing AI. A shift in mindset can go a long way toward unlocking AI’s potenti ...