Love, trust and marketing in the age of AI | ...

From Hotmail to Yahoo! to AOL instant messenger, online chat space has transformed throughout the years. Now, there’s Chat GPT, Claude, Gemini, and more AI agents vying for your attention. In today’s episode, Sherrell shares two talks, first featuring Steve Huffman, the co-founde ...  Show more

Does AI pose a threat to democracy? Law professor Lawrence Lessig dissects how this emerging technology could influence democratic institutions, warning that we’ve already passed a point (before superintelligence or AGI) that deserves a lot more attention. After the talk, Sherrel ...  Show more

As AI chatbots become more personal and proactive, the line between tool and companion is beginning to blur, with some users even professing love for their digital aides, says business consultant Amaryllis Liampoti. She presents three foundational principles for how brands can ha ...  Show more

The potential of new AI tools is unarguable, but the fundamental question remains: How much do you trust AI? In this episode, which originally aired as part of our Top of Mind video series, Gartner Distinguished VP Analyst Mary Mesaglio explores both our trust and distrust of dig ...  Show more

Chatbots are a hot topic, but it's just the tip of the iceberg in terms of the broader evolution of the customer experience. This week we're joined by Suhas Uliyar, VP of Digital Assistant AI & Integration at Oracle. Suhas breaks down key areas of user experience change, and how ...  Show more