Keeping customers happy and loyal

Thinking of launching your own online business? Sourcing expert Kian Golzari and Titan Network co-founder Dan Ashburn join Tom Urquhart and Virtuzone's Paul Bryson to explore how to find the right products, navigate supply chain challenges, attract customers and turn an idea into ...  Show more

What's the secret to building a business that keeps customers coming back? Ray Chan, founder and CEO of Candypants, reveals how he turned a party concept into one of Dubai's best-known brunch brands, attracting tens of thousands of guests every year. Plus, is opening a beauty sal ...  Show more

All businesses rely on customers. So, why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructu ...  Show more

Today’s episode is another edition of our Coffee and Commerce series where we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce to discuss creating a business culture designed to maintain the customer. Enjoy! Let me know what you think. Tweet me or leave a revi ...

Nick / Dan / Max discuss businesses they love.