204. Tough Talks: Turn Tension Into Trust

Why being kind is the best investment.Can kindness be a company’s competitive advantage? Bonnie Hayden Cheng says yes — and she’s got a business metric to prove it: return on kindness.Cheng is a professor of management at City University of Hong Kong who researches how workplace ...  Show more

The keys to communicating clarity, not confusion.What separates communicators who clarify from those who confuse? The ability to “Simplify complexity,” says Adam Bryant. “I don't think you can be an effective leader if you can't do that.”Bryant is a senior managing director at th ...  Show more

"Hey, we need to talk..." -- if these words scare you, trust that you're not alone! Whether we’re dealing with an underperforming employee, upset with our spouse, or facing issues with a difficult client, we attempt to avoid difficult conversations every day. Healthy relationship ...  Show more

Right now, we’d like to thank the sponsor of this episode: LifeMD. Looking to lose weight and improve your health? Embrace your journey towards a healthier and happier you, and achieve lasting sustainable weight loss with LifeMD by your side -> lifemd.com/CHARM In today’s episo ...  Show more

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Ever find your mind going blank when all eyes are on you? Even with 10/10 expertise, if you can't communicate your ideas clearly under pressure, you're doing your hard work a disservice. In this episode, I’ll share a powerful 3-step framework to help you communicate with bulletpr ...  Show more