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From Velcro to glue: Designing workplace connections that stick with Stephen Baer

Episode web page: https://bit.ly/3Odmj7r Epsiode description In this episode of Insights Unlocked, Nathan Isaacs sits down with Stephen Baer, author of Stickology: How to Build Unbreakable Connections with Employees and Customers for Life, to explore why engagement is the true en ... Show more

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Your UI might already be obsolete as AI reshapes customer experience

Episode web page: https://bit.ly/4sPOsRj Episode summary In this episode of Insights Unlocked, Nathan Isaacs is joined by Mike Mace and Michael Domanic to explore how AI is fundamentally reshaping customer experience, user journeys, and digital strategy. From the rise of conversa ... Show more

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