Bonus: How Monzo stays online when everyone else goes down - with CTO Matej Pfajfar

Bonus: How Monzo stays online when everyone e...

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1057. Insights: From inertia to advocacy: Rethinking customer loyalty in fintech

About this episode: What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switc ...  Show more

1056. News: AI is everywhere: FCA's open finance roadmap, Google’s Global AI, and the Lloyds' boardroom

About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Raman Korneu, CEO at myTU Mei Lim, Group CFO and Manag ...  Show more

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