Unlocking Enterprise Efficiency Through AI Or...

Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. ​ In this episode, John McMullan, Head of Product Marketing and Strategy at Observe.AI, joins ...  Show more

A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Services Director at Simplyhealth, explores how disciplined testing, governance, and stakeholder sign-off shape agentic AI rollouts inside a regula ...  Show more

Rajan Nagina, Head of the AI Practice at Newgen Software, discusses scaling business with AI. How can AI help us scale and grow? What are the opportunities today? And how can we make better use of AI to build a competitive advantage? Listen fo ...

Walt Mayo, CEO at Expert.ai, discusses ways to turn unstructured data into business intelligence using AI. We explore how unstructured data is much like human language, and ways Artificial Intellig ...

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into the nuanced world of leadership amidst technological advancements, featuring our special guest Keith Wasserstrom, a seasoned business coach and former general counsel with a rich ...

Chris Daigle sits down with Oren Michaels, founder of Barndoor.ai, to explore the rise of AI agents in the workplace and why governance and security matter just as much as innovation. From defining what makes an AI agent different from ChatGPT, to tackling the risks of the new Mo ...  Show more