How to Handle Difficult Conversations

Ballon d'Or winner Michael Owen became one of the world's best footballers by developing an extraordinary ability to turn doubt, mistakes, and setbacks into self-belief. He joins Jake and Damian to reveal how that mindset was built, and why it eventually became one of his greates ...  Show more

We re-visit one of the most emotional and gripping conversations we have ever recorded. Eight Olympic medals, five of them gold, and the first Briton ever to win the Tour de France. For one summer in 2012, Sir Bradley Wiggins was the most famous man in Britain — sideburns, gold m ...  Show more

Having difficult conversations is unavoidable. Somehow, there comes a time when you have to have it one way or the other. How do we approach these situations and don’t damage our relationship with the other person despite the difficulty? In today’s episode, Dr. Tarryn MacCarth ...

Have you ever avoided talking to a co-worker who is not performing up to expectations, or put off telling a client you can’t take their case just because you don’t want to have that uncomfortable conversation? How you set expectations can make difficult discussions more productiv ...  Show more

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ...  Show more

When conversations get uncomfortable, it’s easy to check out, deflect, or shut down. In this episode, Dora reflects on learning to “stay” in safe but difficult moments and offers mindful practices—like pausing, breathing, and naming what’s true — to stay grounded and connected. L ...  Show more