How to Handle Difficult Conversations

Dame Jess Ennis-Hill is one of Britain’s greatest athletes. A triple world heptathlon champion, European champion and Olympic gold medallist, she reached the absolute peak of her sport.But behind the medals was a very different story....We revisit this incredible conversation whe ...  Show more

We've sat down with hundreds of high performers. These are five sentences we've never heard a single one of them say..."I'll start when I'm ready." "That's just the way I am." "It's not fair." "I've done enough." "I did it on my own." None of them is a character flaw, but each on ...  Show more

Having difficult conversations is unavoidable. Somehow, there comes a time when you have to have it one way or the other. How do we approach these situations and don’t damage our relationship with the other person despite the difficulty? In today’s episode, Dr. Tarryn MacCarth ...

Have you ever avoided talking to a co-worker who is not performing up to expectations, or put off telling a client you can’t take their case just because you don’t want to have that uncomfortable conversation? How you set expectations can make difficult discussions more productiv ...  Show more

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ...  Show more

When conversations get uncomfortable, it’s easy to check out, deflect, or shut down. In this episode, Dora reflects on learning to “stay” in safe but difficult moments and offers mindful practices—like pausing, breathing, and naming what’s true — to stay grounded and connected. L ...  Show more