The Future of Dental Assisting with Kevin Hen...

Learn the GREAT Call Process—a simple 5-step framework to improve dental phone skills and turn callers into patients. Discover how “Share the Sizzle” helps teams highlight what makes their practice unique, build rapport, and create an all-star patient experience from the very fir ...  Show more

The secret to real practice growth isn’t just clinical skill—it’s leadership, systems, and communication. In this episode of the Dental All-Stars Podcast, we break down how strong mindset, clear expectations, and systemized communication help teams perform better, improve case ac ...  Show more

Heather Nottingham, VP of Training and Phone Skills Instructor at All-Star Dental Academy joins the show to discuss sizzling-up phone skills. Heather has over 24 years' worth of customer service, training, and phone skills experience and designed the All-Star Dental Acade ...

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success.

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On today's episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled "Achieving Top-Notch Customer Service," Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental pra ...

Many patients avoid hearing aids due to the stigma of aging, so audiologists must promote their acceptance and leverage technology to drive innovation and improve patient care. Guy Kawasaki lost his hearing to Meniere’s disease and underwent a cochlear implant, which transformed ...  Show more