S19E16: Starbucks Ditches Pickup-Only Stores ...

Send us Fan MailLast year, 500 students on 100 teams competed in the Case Competition World Cup. Before they saw the case, coach Divya – 8 years at McKinsey – taught them the first move that separates winning teams from the rest.It's the day 1 answer: a hypothesis you lock in bef ...  Show more

Send us Fan MailA private equity firm bought a paint company. Turned out their sales reps were handing out 50% discounts to any contractor who asked nicely.That's the kind of blind spot 3 PE leaders talk through in this episode – what actually happens once a private equity deal g ...  Show more

On today’s show we are talking about a service business that used to be on top of its segment in the market. 

The company we’re talking about is Starbucks.

So it’s no surprise to me that today Starbucks CEO Brian Niccol announced a major drop in both earnings and ...

Brian Niccol, the former CEO of Chipotle, began leading Starbucks earlier this week. Transforming the coffee shops back into third places will be a tough task. (00:21) Jim Gillies and Ricky Mulvey discuss: - The situation that Niccol is coming into at Starbucks. - Why previous l ...  Show more

Last week in a major shakeup, Starbucks announced the appointment of Brian Niccol as its new chairman and CEO. Niccol, then CEO of Chipotle, will succeed Starbucks’s Laxman Narasimhan, who is stepping down immediately from the position he’s held for only 17 months. For a company ...  Show more

Starbucks’ stock price dropped sharply after the company reported a significant slowdown in visits to its stores in both the U.S. and China, its two biggest markets. Sales and profits are also not going in the right direction. Everybody seems to be worked up about company perform ...  Show more