Turning Legacy Service Contracts into First Time Fix Wins - with Joe Lang of Comfort Systems

Turning Legacy Service Contracts into First T...

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Intelligent Operations at Enterprise Scale - with Dhrubojyoti Das Deb of JPMorganChase

Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, Dhrubojyoti Das Deb, SVP of Global IT at JPMorgan Chase & Co., explores how AI-driven correlation and intelligent grouping can turn thousands of alerts into a ha ...  Show more

What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai

Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. ​ In this episode, John McMullan, Head of Product Marketing and Strategy at Observe.AI, joins ...  Show more

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