AI Insurance Coordinator Support

Robyn Reis, Director of All-Star’s Hiring Service, and Alex Nottingham JD MBA explore how AI supports hiring, onboarding, and retention while human intelligence, EQ, and relationships remain essential for better teams and smarter decisions.Resources:All-Star’s Hiring ServiceDenta ...  Show more

Eric Vickery and All-Star Functional Medicine Certified Health Coach, Kathleen Wyne, discuss how dental professionals face burnout when exhaustion, detachment, irritability, and brain fog don’t resolve with rest. This episode breaks down early burnout signs vs. tiredness and shar ...  Show more

Heather Nottingham, VP of Training and Phone Skills Instructor at All-Star Dental Academy joins the show to discuss sizzling-up phone skills. Heather has over 24 years' worth of customer service, training, and phone skills experience and designed the All-Star Dental Acade ...

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success.

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On today's episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled "Achieving Top-Notch Customer Service," Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental pra ...

Many patients avoid hearing aids due to the stigma of aging, so audiologists must promote their acceptance and leverage technology to drive innovation and improve patient care. Guy Kawasaki lost his hearing to Meniere’s disease and underwent a cochlear implant, which transformed ...  Show more