Brands are from Mars, Retailers are from Venus: Getting Inside the Head of Retailers (Part 1 of 3)

Brands are from Mars, Retailers are from Venu...

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AI Is Stealing the Browse: How Retail Media Wins the Data War in the Age of ChatGPT

A year ago, just 7% of website referrals to U.S. retailer sites came from ChatGPT. By October 2025, that number had more than doubled to 16%. And it’s not just ecommerce: nearly one in five shoppers used LLMs like ChatGPT, Gemini, or Perplexity while shopping in-store over Thanks ...  Show more

Why Top Brands Are Building Their Own Retail Media Operating Systems (And Winning in 2026)

Here’s a riddle for you: what’s ugly, chaotic, color-coded, constantly changing but absolutely essential? If you guessed the family calendar, you’re correct. But I’m also talking about how brands are managing retail media in 2026.Today I unpack why the best-performing brands have ...  Show more

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