536. Unlocking Consumer Choices: The Power of Behavioral Science in Marketing

536. Unlocking Consumer Choices: The Power of...

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599. The Human Touch: Navigating AI's Role in Customer Service

In this episode of The Brainy Business podcast, Melina Palmer welcomes back Richard Chataway, author of The Behavior Business, to discuss the intersection of AI and human behavior, particularly in the context of call centers and customer interactions. With over 20 years of experi ...  Show more

598. Magic Words: Transforming Communication and Influence

In this episode of The Brainy Business podcast, Melina Palmer welcomes Dr. Jonah Berger, author of the insightful book Magic Words. As a renowned Wharton School professor and expert on consumer behavior, Jonah shares his expertise on the power of language and how subtle shifts in ...  Show more

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