Get to the Point

Do you ever feel like people are too blunt – or not direct enough? Do you live by the clock, or are you free with your schedule? Do you like to cut to the chase and get to work, or do you need to warm up first? These are not just individual preferences – they are cultural norms. ...  Show more

There's an unwritten rule in Swedish culture called the Law of Jante: Don't think you're special. Don't stand out. Blend in. It’s the opposite of American individualism – and both sides have a shadow. In this episode, I explore what a Swedish flatmate, living in Italy, and years ...  Show more

Have you struggled to speak up when it matters most? My guest Sam Horn has devoted her career to helping people transform awkward moments into open communication.

In this episode, Sam shares her expertise on how to find your voice, even on eggshells. We explore esse ...

In this week’s Ask the Expert interview, Sarah talks to author, radio host and TED speaker Celeste Headlee about how to have better conversations at work. Together they discuss why most of us focus too much on what we’re going to say rather than what we can learn from conversatio ...  Show more

How often do you feel misunderstood when communicating, whether it be by email, in person, or text? Do you often feel like your messages are not received how you intended them to be? If you are nodding your head, then you know how unsatisfying it is when the person you are talkin ...  Show more

In this episode, I’m breaking down the small language habits that secretly make hard conversations harder. Most of us think we’re being clear or kind — but the words we use often fuel defensiveness instead of understanding. I’ll show you how to stop using “you” statements that so ...  Show more