173: Frontline Leadership Development in a Tech Environment – Matthias Nauwelaers

173: Frontline Leadership Development in a Te...

Michelle OckersMichelle Ockers

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182: The Power of Evolution in Learning Transformation (Girlguiding UK) – Arnika Knight and Michelle Parry-Slater

Arnika Knight and Michelle Parry-Slater share the decade-long journey of modernising L&D for 80,000 volunteers at Girlguiding UK. From navigating change resistance to building a multi-modal learning ecosystem, their story is packed with practical lessons for any L&D professional ...  Show more

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181: Beyond Role Play: Using AI to Build Real Skills – Ryan Byrne and Dr Nathan Moore

Sydney Trains frontline staff face customer aggression daily. They knew the de-escalation models. Applying them under real pressure was another matter entirely. And they'd made one thing clear: no more role play. In this episode, The Two Michelles speak with Ryan Byrne from Sydne ...  Show more

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