113. Building a Practice That Lasts: Kanban, Credibility, and the Long Game with Jordan Couch
Are you building a practice designed to last, or one that only works as long as you can keep up with the pace? It is easy to focus on immediate demands, chasing efficiency or output, without stepping back to consider whether your systems, your reputation, and your way of working ...Show more
112. The Problem with Billable Hour Targets & What to Measure Instead with Radhika Dutt
What happens when the metrics we rely on to measure success start pulling us away from the outcomes we actually care about? From internal performance to billable hour targets, many of the systems we use were designed to create clarity, but over time, they can distort behavior in ...Show more