You’ve Been Talking All Wrong in Difficult Conversations

You’ve Been Talking All Wrong in Difficult Co...

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Why Honesty Earns More Respect Than Agreement ft. Ben Bruno

What if being more direct actually made people trust you more? My friend Ben Bruno has spent years training some of the most recognizable people in the world, and one of the things I appreciate most about him is that you always know where he stands. In this episode, we talk about ...  Show more

Stop Letting One Person Control Every Conversation

Some conversations test your patience. Others test your character. In this call-in episode, I answer your questions about staying calm when emotions run high, setting boundaries with the people you love, handling conflict with confidence, and responding without losing yourself. W ...  Show more

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Signs That Your Listening Could Use Some Work
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It’s important to avoid using language that triggers defensiveness. This includes things like “what’s wrong with you?” “I’m sorry you feel that way,” “whatever,” “you’re overreacting,” “you’re entitled to your opinion,” or anything using absolute terms like “always” and “never.” ...  Show more

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