S3E7: Loyalty Inside Out: From Leadership to the Customer with Premal Patel
In this episode of the Loyalize Podcast, we're joined by Premal Patel, founder and CEO of TKOP World, with 30 years of experience inside some of the world's most recognised loyalty and customer-facing organisations — including NatWest, Visa, Amex, and Sainsbury's, where he lived ...Show more
S3E6: The Only Guide to Gamifying Loyalty You'll Ever Need with Yu-kai Chou
In this episode of The Loyalize Podcast, we sit down with Yu-kai Chou, creator of the Octalysis Framework, Founding Partner of The Octalysis Group, and one of the world's leading voices in gamification. Yu-kai breaks down why most loyalty programs are really "mercenary programs" ...Show more