Inside the Guest Experience: Lessons from St Raphael Resort

Inside the Guest Experience: Lessons from St ...

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The Future of Hospitality: Insights from Vassos Kilanis

Send us a textIn Episode 172, Farah Shammas talks with General Manager Vassos Kilanis about the latest trends and fresh ideas driving change in the hospitality industry. Get valuable insights from an experienced leader in the field.✨ This episode isn’t just for those in the hospi ...  Show more

What Truly Makes a 5-Star Hotel?

Send us a textIn our recent discussion with Vassos Kilanis General Manager at St Raphael Resort, we explored what really defines a five-star hotel experience in today’s world. Is it still about marble lobbies, gold-plated details, and extravagant décor? Or is true luxury somethin ...  Show more

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