"Trump Wants Rubio To Win" - Mauro PANICS As Washington’s Venezuela Attacks HEAT UP

"Trump Wants Rubio To Win" - Mauro PANICS As ...

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"Big Brother Is WATCHING You" - Airport DNA Collection TRIGGERS Privacy vs. Security Debate

New airport rules now allow U.S. officials to collect biometric data from non-citizens, including facial recognition and, in some cases, DNA. The PBD Podcast debates where security ends and surveillance begins, the privacy risks, and whether these measures protect borders or push ...  Afficher plus

"A $45M Punch?" - DK Metcalf BUSTED In Race Card Clash With NFL Fan

NFL star DK Metcalf faces major consequences after a sideline clash with a fan, including a suspension and reports of up to $45M in guaranteed money at risk. The PBD Podcast breaks down the video evidence, the fallout, and how one split-second decision can change an athlete’s car ...  Afficher plus

Épisodes Recommandés

#201: The One Thing You Might Be Overlooking That Fuels Customer Loyalty
The StoryBrand Podcast

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...

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S3E2. Customer Experience
The Change Management Podcast

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ...

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The Real Reason Clients Are UNHAPPY w/ Guy Bauer
Agency Life

If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters. But according to Guy Bauer, Founder of Umault, a B2B video ad agency, that’s only half of the client satisfaction equation.  The other half is something we neglect all ...  Afficher plus

How to Turn Your Customer Base into a Community
HBR On Strategy

“Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses create communities that drive long-term success? Matt Mullenweg, the co-founder of ...  Afficher plus