"Big Brother Is WATCHING You" - Airport DNA C...

TraxNYC goes viral after confronting a Diamond District dealer accused of scamming customers with fake gold using his name. Patrick and the panel break down how jewelry fraud works, why reputation matters, and how one viral moment ended with arrests. 

As Iran’s protests escalate and Khamenei reportedly looks for an exit, Patrick explains why Reza Pahlavi is not the answer. This clip breaks down the reality on the ground, the desperation of Iran’s people, and why romanticizing the past won’t free the country. 

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ...

If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters. But according to Guy Bauer, Founder of Umault, a B2B video ad agency, that’s only half of the client satisfaction equation.  The other half is something we neglect all ...  عرض المزيد

“Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses create communities that drive long-term success? Matt Mullenweg, the co-founder of ...  عرض المزيد