'Watchdogs' author has no regrets about choos...

All in all, it’s shown that the legal industry, traditionally known as a staid, conservative and risk-averse profession, is undergoing a period of rapid change and transformation. 

According to an October report from the Association of Corporate Counsel, generative AI use among in-house lawyers has more than doubled over the last year. More than half of respondents are now actively using generative AI in their practice—compared to only 23% in 2024. The surv ...  Show more

Matthew Dixon, co-founder of DCM Insights, is a researcher who’s spent much of his career studying the shared characteristics and behaviors of successful B2B salespeople. In 2011, he released a study called “The Challenger Sale.” While giving a keynote on his findings at an annua ...  Show more

In today’s episode, Shawn O’Malley (@shawn_OMalley_) discusses why great companies fail, as outlined by Clayton Christensen in his timeless book, The Innovator’s Dilemma, which was first published in 1997. The Economist actually named it one of the six most important business boo ...  Show more

In this episode of The Art of Charm, we sit down with Matt Dixon, co-author of The Challenger Sale and The Activator Advantage. In today’s conversation, Matt Dixon reveals why the professionals dominating in today’s market aren’t necessarily the most credentialed, but the most pr ...  Show more

In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising pers ...  Show more